Privacy Policy for Anchor Speed

Anchor Speed ("we", "our", or "us") is dedicated to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services related to automotive customization and performance tuning, including engine remapping, exhaust system upgrades, suspension tuning, body kit installation, custom paint and detailing, interior upholstery, wheel and tire upgrades, aerodynamic modifications, dyno testing, and track day preparation.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Data You Provide Directly: This includes information you voluntarily submit to us when contacting us, requesting a quote, scheduling an appointment, or using our services. This may include your name, contact information (such as phone number and email address), vehicle details (make, model, year, VIN), and specific customization preferences or service requests.
• Usage Data: We automatically collect information about how you access and use our website. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

Anchor Speed uses the collected data for various purposes:

• To provide and maintain our services.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our site when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our site and services.
• To monitor the usage of our site.
• To detect, prevent and address technical issues.
• To communicate with you about promotions, special offers, and general information about other services we offer that are similar to those you have already enquired about or purchased, unless you have opted not to receive such information.
• To comply with legal obligations.

3. Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), Anchor Speed’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

• We need to perform a contract with you.
• You have given us permission to do so.
• The processing is in our legitimate interests and it is not overridden by your rights.
• For payment processing purposes.
• To comply with the law.

4. Disclosure of Your Information

Anchor Speed may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of Anchor Speed.
• Prevent or investigate possible wrongdoing in connection with the service.
• Protect the personal safety of users of the service or the public.
• Protect against legal liability.

5. Security of Data

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Data Retention

Anchor Speed will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Anchor Speed aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access, update or to delete the information we have on you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Anchor Speed relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

8. Service Providers

We may employ third party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: